It couldn’t be easier to send us a repair

Start A Repair
1

Fill in the submission form. Remember; Complete, Print, Sign.

2

We quote you for the work. You decide Yes or No.

3

If yes, we repair your item(s) as instructed.

4

Make a payment, then we return your item(s) to you.

*All work is fully guaranteed & insured. We recommend sending gold via Royal Mail Special Delivery. We cannot be held responsible for any gold which goes missing in transit.

About Us

Onsite Repair Workshop
An award winning Working Jewellers, Doltons has its own onsite workshop, were we can offer a full jewellery repair service at competitive prices and a speedy turnaround. Established since 2004, and with over 30 years expertise in jewellery repair and restorations, your jewellery is in the safest hands in Leeds. What makes Doltons Working Jewellers special is the fact that we repair, design and make beautiful jewellery to our customer’s exact specifications onsite and on the shop floor.

Our Services

Repairs by Post
If you are not local to the Yorkshire area, we offer a repair by post service. With over three decades of experience in the jewellery repair sector, your jewellery is in the safest hands. Not convinced, take a look at our reviews below. All you need to do is start a return, fill in your details and then send the item, along with the packing form to our workshop. You will be able to track the repair using our online portal.

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Services

General

  • Clean & Polishing
  • Ring Resizing & Re-Shanks
  • Re-Tipping Claws
  • Rhodium Plating
  • Chain Repairs
  • Replacing Diamonds & Gemstones

ValuationsWe have an experienced valuer in house who can provide:

  • Valuations for Insurance
  • Replacement Estimates
  • Valuations for probate

Specialist Services

  • Full Watch Repair Service
  • Engraving, including inside of rings
  • Gemstone re-cutting and polishing

Gold Buying

  • We offer a full gold buying service on all carats of gold as well as platinum, silver and diamond pieces, any condition considered. All items are subject to testing and full I.D. is required.
Sell your Gold

Bespoke & CAD

On the premises we have experienced working jewellers who can design and create pieces to your specifications. We can tailor this process to your needs, budget and requirements. Our working jewellers specialise in shaped wedding bands to fit neatly around the most complicated and unusual designed engagement rings.

We can take you through the process from hand drawn design to finished piece. We can even produce handmade pieces using your own gold and stones. We also have Computer Aided Design (CAD) on the premises, using this process we can produce a render image of what your finished piece will look like, we then produce a ‘resin’ model for you to view or even try on before finally producing your finished piece. Using the CAD process we can use your own stones or provide stones for you if required.

View Our Bespoke Collection

Send an Enquiry

Frequently Asked Questions

It’s just 3 Easy Steps! Request an online repair, then ship your item to us, we will repair it and ship it safely back to you.
We have been in business since 2005. Our Jewellers are reliable, honest, dependable, and have over a combined 30 years of jewellery experience. We were also awarded Three Best Rated Jewellers in Leeds, West Yorkshire.
We will promptly contact you if there are any additional costs before proceeding with the repair.
The staff at Doltons Working Jewellers Ltd have over a combined 30 years of jewellery experience and will always treat your items as if they are our own. But if for some reason you aren’t happy with your repair, feel free to email us with any concerns.
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Reviews